First Aid Beauty Face Moisturizer Recall Details

First Aid Beauty Face Moisturizer Recall: What Happened, Affected Products, and What Consumers Should Do

If you’re a fan of First Aid Beauty, you might have caught some concerning skincare recall news recently. The brand has issued a voluntary face moisturizer recall for specific batches, and we know you’ve got questions. Let’s break down everything you need to know about this First Aid Beauty face moisturizer recall, from which jars are affected to exactly what you should do next.

First Aid Beauty Face Moisturizer Recall: Overview of the Recall

What Triggered the First Aid Beauty Recall

The First Aid Beauty recall was initiated after routine quality testing identified a potential issue. The company discovered that certain batches of their popular Ultra Repair Cream Intense Hydration might not meet their stringent quality standards, prompting a proactive withdrawal from the market.

When the Recall Was Announced

The official announcement was made public in early May 2024. First Aid Beauty and regulatory agencies moved quickly to inform consumers and retailers about this cosmetic product recall.

Agencies and Authorities Involved in the Recall

The recall is being conducted in cooperation with the U.S. Food and Drug Administration (FDA). While it’s a voluntary action by the brand, the FDA is monitoring the situation to ensure public safety regarding these recalled skincare products.

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Products Affected by the First Aid Beauty Face Moisturizer Recall

Specific Moisturizer Names and Variants

Only one product is involved: the First Aid Beauty Ultra Repair Cream Intense Hydration in the 6 oz. jar size. No other First Aid Beauty products, including tubes of the same cream or other moisturizers in their line, are part of this face moisturizer recalled nationwide.

Affected Batches:

• Lot Codes: Look for codes starting with OTC, OUD, OUE, OUF, OUG, OUH, OUI, or OUJ on the jar’s bottom.
• Expiration Dates: Affected products expire between 12/2025 and 03/2026.
• Where Sold: Nationwide at Sephora, Ulta, the brand’s website, and online retailers like Amazon.

Reason Behind the First Aid Beauty Face Moisturizer Recall

The face moisturizer recalled is due to potential microbial contamination, which could cause the product to become contaminated face moisturizer. Using it poses a risk of skin irritation or infection. This First Aid Beauty safety issue is of particular concern for those with sensitive skin, eczema, or compromised immune systems.

What to Do If You Have a Recalled First Aid Beauty Moisturizer

1. Check Your Product: Find the lot code on your 6 oz. jar. If it starts with the codes above, stop use immediately.
2. Dispose Safely: Seal the cream in a bag before discarding it in the trash.
3. Request a Refund/Replacement: Contact First Aid Beauty Customer Support at 1-800-504-3475 or support@firstaidbeauty.com for a First Aid Beauty refund. Have your lot code ready.

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Symptoms and Side Effects Linked to the Recall

Watch for redness, rash, itching, or pustules. Seek medical attention for severe reactions and report them to the FDA’s MedWatch program. In response to this beauty product safety event, First Aid Beauty has apologized, emphasized customer safety, and is enhancing quality control to prevent future issues with recalled beauty products.

First Aid Beauty’s Response to the Recall

Official Statements From the Brand

First Aid Beauty has published statements on their website and social media channels, apologizing for the inconvenience and emphasizing that customer safety is their top priority. 

Corrective Actions and Quality Control Measures

The brand has stated they are working with their manufacturer to investigate the root cause and enhance their already strict testing protocols to prevent future occurrences.

Customer Support and Communication Channels

Their customer service team is the main point of contact for this issue. They are handling inquiries and processing refunds/replacements for these recalled beauty products.

Retailers and Distribution Impact

Retailer	Actions Taken	Returns
Sephora/Ulta	Product pulled from shelves/websites.	Accepting returns with receipt.
Brand Website	Sales of 6 oz. jar paused.	Direct refunds via customer service.
Amazon	Affected batch listings deactivated.	Processed through Amazon’s platform.
Retailer	Actions Taken	Returns

How This Recall Affects First Aid Beauty Customers

While this cosmetic product recall impacts trust, the brand’s transparent response is a positive step. Other First Aid Beauty products are safe to use. For a similar moisturizer, consider the Ultra Repair Cream in tube form (not recalled) or consult a dermatologist for alternatives.

Safety Tips for Using Skincare Products

Always check for changes in a product’s color, smell, or texture – signs of potential contamination. Store moisturizers in a cool, dry place and use clean hands or a spatula. Recalls, while alarming, are not uncommon in the industry and highlight the importance of rigorous testing.

Frequently Asked Questions About the First Aid Beauty Face Moisturizer Recall